Per Mar Announces 2018 Presidents’ Award Recipients
January 31, 2019
DAVENPORT, Iowa – Per Mar Security Services, a leading provider of total security solutions for residential and commercial clients based in Davenport, IA, announced its 2019 President’s Award recipients. Per Mar’s Presidents’ Awards recognize outstanding employees who made a significant impact to our organization in 2018.
Training and Development Manager
Per Mar Centre
Georgette Coykendall received a Presidents’ Award for her exemplary customer service and work ethic. Jennifer Thiede, Director of HR, nominated Coykendall saying, “Georgette’s impact is significant. Her customer service to the branches is often complimented due to her personable demeanor and the patience she shows to others. She is a dedicated employee who consistently goes above and beyond. She recently worked with our HR group to review and suggest changes to all job descriptions and develop a training plan that will help grow employees to their full potential. She does all of this with enthusiasm and with her customers in mind.”
Assistant Operations Manager
Cedar Rapids Branch
Andrew Novotny received a Presidents’ Award for his exceptional performance and work ethic. Novotny was nominated by Todd Parman, General Manager, saying, “Andrew has met or exceeded his overtime goals every quarter since starting as a Security Coordinator in August 2017. He refined the payroll process to make it more efficient. He’s always willing to take on more responsibility and is now the Assistant Operations Manager overseeing the patrol division. He treats his officers with respect, and they in turn respect him, which has reduced turnover. We would not have had all of our success this year without Andrew.”
Midwest Alarm Services
Jon Schaffner received a Presidents’ Award for his excellent customer service and can-do attitude. Tracy Warwick, Regional Service Manager, nominated Schaffner saying, “Jon is always willing to go that extra step to provide great customer service. He never turns down an opportunity to assist a team member with a task. He has taken charge of several large accounts as their service technician and performed at an outstanding level. He is also requested by a number of other accounts. Jon always comes to work with a great can-do attitude which positively affects everyone around him.”
Nathan Schmidt received a Presidents’ Award for consistently performing at a level above and beyond his normal job requirements. Matt Melk, District Operations Manager, nominated Schmidt saying, “Nate takes ‘above and beyond’ to a whole new level. It’s not uncommon for him to work weekends or 2nd and 3rd shift to meet a customer’s needs. He regularly volunteers for additional work not only at his branch but others as well. We receive regular feedback from customers about how he goes above and beyond for them. He’s been working this way for years and deserves a lot of credit for his effort. It’s never about what’s in it for him, to Nate it’s all about taking care of our customers.”
Per Mar Centre
Joseph Thiel received a Presidents’ Award for significantly improving a work process. Dan Turner, CIO, nominated Thiel saying, “Joe has been a valued member of the Per Mar IT team for over five years, and is a true expert on our databases. During this past year, we created a new team to help standardize installations, and he went above and beyond to help them redesign our CRM to aid in improving the installation process for customers. Joe has also become our data conversion specialist, taking any kind of data set you can imagine and getting it into our system quickly. He worked a lot of hours during our acquisitions to hit tight deadlines, and ensure conversions happened. He is an asset to Per Mar.”
About Per Mar Security Services
Established in 1953, Per Mar Security Services is the largest, family-owned, full-service security company in the Midwest with more than 2,400 team members, operating in 22 branch locations and 17 satellite locations. The company provides full-service security solutions for homes and businesses including security officer services, smart home automation, burglar and fire alarms, access control, security cameras, alarm monitoring, investigative services, and background checks.