3G Service to end in 2022

November 19, 2021

In the event of an alarm, make sure your system communicates to our monitoring center. If your alarm system connects over a 3G cellular network, supported either by AT&T or Verizon, it’s very important you know that 3G will soon no longer be in service.

Both AT&T and Verizon will discontinue their cellular network required to operate 3G cellular devices. They’re migrating away from the old telecommunication technology and adopting the faster and more efficient Long-Term Evolution or LTE.

As a result of this 3G shutdown, every security panel with that old network will stop working.


In order to maintain an active cellular communication path, it’s crucial that your security system is upgraded to LTE. The best thing you can do is contact us immediately, and we will help you get your system up to date.
We offer a complete line of LTE communicators. For the fastest connection speeds, performance plus maximum network lifespan. Plus, when you rely on us for your security, you’ll also have the advantage of a multitude of home automation features and capabilities through the Virtual Keypad app and browser.

If you have questions about if your system requires a new cellular communicator please contact a Customer Specialist at (844) 806-4187.

For more information please visit:

NBC News, Wireless companies warn they will be ending 3G service in 2022:

Fox News, Phone companies plan to end 3G service in 2022:

FCC Press release on 3G that mentions phones and security: